02/22/2023
2:22PM

Privacy policy

Last Updated: February 16, 2026

Basement Workshop (“Basement,” “we,” “our,” or “us”) operates https://basementwrksp.com (the “Site”) and provides apparel, accessories, and related services (collectively, the “Services”).

We respect your privacy. We believe transparency builds trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our brand.

Our store is hosted on Shopify, which provides the secure commerce infrastructure that allows us to operate online.

By using our Services, you acknowledge that you have read and understand this Policy.

1. Information We Collect

We collect personal information necessary to operate a modern streetwear brand responsibly and securely.

Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login details

  • Order details and transaction history

  • Customer service communications

Payment Information

Payments are processed securely through Shopify and its payment partners. We do not store full credit card numbers on our servers.

Automatically Collected Information

When you browse our Site, we may collect:

  • IP address

  • Device and browser type

  • Usage data (pages viewed, clicks, time spent)

  • Cart activity

  • Cookies and similar tracking technologies

This helps us improve your experience and understand what resonates with our community.

2. How We Use Your Information

We use personal information to:

Fulfill Orders

  • Process payments

  • Ship products

  • Handle returns and exchanges

  • Provide order updates

Maintain & Improve the Brand

  • Optimize site performance

  • Understand product interest

  • Improve future collections

Marketing & Community

  • Send newsletters and product updates

  • Notify you about drops, restocks, or limited releases

  • Show relevant advertising based on browsing activity

You may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

  • Protect our business and customers

  • Detect fraudulent transactions

  • Verify identities when necessary

Legal Compliance

  • Comply with applicable laws

  • Respond to lawful requests

  • Enforce our policies

3. Cookies & Advertising

We use cookies and similar technologies to:

  • Remember cart items

  • Improve website performance

  • Measure marketing effectiveness

  • Deliver relevant advertisements

Depending on your location, you may have the right to opt out of targeted advertising.

We honor the Global Privacy Control (GPC) signal where legally required.

4. How We Share Information

We do not sell personal information in the traditional sense.
However, we may share information with trusted partners necessary to operate our brand, including:

  • Shopify (hosting & commerce infrastructure)

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • Analytics and advertising partners

These parties process data only as necessary to provide services to us.

We may also disclose information if required by law or in connection with a business transfer.

5. Your Privacy Rights

Depending on your location (including California, the EU, or the UK), you may have rights to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Request portability

  • Opt out of targeted advertising

  • Withdraw consent where applicable

To exercise your rights, contact us at:
basementwrksp@gmail.com

We may verify your identity before processing requests.

We will not discriminate against you for exercising your rights.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain required business records

  • Comply with legal obligations

  • Resolve disputes

7. International Data Transfers

Because our store operates online and uses Shopify’s infrastructure, your information may be processed in the United States and other countries.

Where required, we rely on approved legal safeguards such as Standard Contractual Clauses for international transfers.

8. Children’s Privacy

Basement Workshop does not knowingly collect personal information from individuals under 16 years of age. If you believe a minor has provided personal information, please contact us for removal.

9. Security

We implement reasonable technical and organizational safeguards to protect your information. However, no online transmission is completely secure.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact

Basement Workshop
Calle Quinones #45
Manati, PR 00674
United States

Email: basementwrksp@gmail.com